Sustainability Index: A measurement used to evaluate an organization’s environmental and social impact.
Market Positioning: The strategy of establishing a brand or product in a specific market niche.
Operating Margin: A profitability ratio that shows the percentage of revenue remaining after covering operational costs.
Customer Acquisition Cost (CAC): The total cost of gaining a new customer, including marketing and sales expenses.
Leadership Pipeline: A structured process for developing future leaders within an organization.
Organizational Hierarchy: A system that defines levels of authority and responsibility within an organization.
Cash Flow: The movement of money in and out of a business, reflecting its liquidity.
Competitive Strategy: A plan to gain a competitive edge in the marketplace through differentiation, cost leadership, etc.
Employee Advocacy: Employees actively promoting their organization through their personal networks.
Crisis Management: The process of handling unexpected and disruptive events to minimize harm to an organization.
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